Privacy Policy

Privacy Policy

At Clear'd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and related services.

By accessing or using Clear'd, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide Directly

• Account information (such as name, email address, and password)
• Profile details (such as profile image and preferences)
• Payment-related information (processed securely through third-party payment providers)
• Communications you send to us (support requests, feedback, inquiries)

1.2 Information Collected Automatically

• Device and browser information
• IP address and approximate location data
• Usage data (pages visited, features used, interactions on the platform)
• Log and diagnostic data
• Cookies and similar technologies

1.3 Information from Third Parties

We may receive information from integrated services and partners (for example, authentication providers, payment processors, or analytics tools), subject to their privacy terms.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Clear'd platform
• Authenticate users and secure accounts
• Process payments and billing operations
• Personalize user experience and improve platform features
• Analyze usage trends and optimize performance
• Communicate important service updates and support responses
• Detect, prevent, and investigate fraud, abuse, and security incidents
• Comply with legal obligations

3. Legal Bases for Processing (Where Applicable)

Depending on your location, we process personal data under one or more legal bases, including:

• Performance of a contract
• Legitimate interests
• Compliance with legal obligations
• Your consent (where required)

4. How We Share Information

We do not sell your personal data.

We may share information with:

• Service providers that help us operate the platform (hosting, analytics, email, payment processing)
• Legal or regulatory authorities when required by law
• Professional advisors (legal, financial, compliance)
• Business successors in the event of a merger, acquisition, restructuring, or asset transfer

All third-party access is limited to what is reasonably necessary for service delivery and legal compliance.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in
• Remember settings and preferences
• Measure platform performance and usage
• Improve service quality and user experience

You can manage cookie preferences through your browser settings.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and security requirements. Retention periods vary depending on the type of data and applicable obligations.

7. Data Security

We implement technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of storage is completely secure. We encourage users to use strong passwords and protect account credentials.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we implement appropriate safeguards for international data transfers in accordance with applicable laws.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction or objection to certain processing
• Data portability
• Withdrawal of consent (where processing is based on consent)

To exercise your rights, contact us at support@cleard.com.

10. Children's Privacy

Clear'd is not directed to children under the age required by applicable law in your jurisdiction. We do not knowingly collect personal information from children without appropriate authorization.

11. Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. When we update it, we will revise the effective date and publish the updated version on this page.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us:

• Email: support@cleard.com
• Address: Bulgaria, Varna 9000, San Stefano 20
• Phone: +359 893 97 93 93

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Last updated: 2026-03-04